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Contact & Text Message Policy

Last updated: August 18, 2026

ReturnDevices.com does not operate a customer text line. Everything goes through email.

How to reach us

Email info@returndevices.com with any question about your device return — your label, your shipment, your gift card, or anything else. We reply within 2 business days, Monday–Friday. Everything we need from you, and everything we send you, goes by email.

Text messages

We do not send text messages, and there is no number to text. We do not operate a marketing list of any kind, by text or otherwise. If you receive a text message claiming to be from ReturnDevices.com, it did not come from us — please forward it to info@returndevices.com.

Your privacy

We never sell, rent, share, or trade your information. Full details are in our Privacy Policy.

Changes to this page

If this changes, the revised version will be posted here with a new “last updated” date.

Contact us

Email info@returndevices.com. We respond within 2 business days, Monday–Friday.